Web support

"When it comes to website management, what clients value most is responsive, effective support. Knowing that help is just a call or click away provides peace of mind and ensures that their digital presence remains strong."

At Captovate, we understand the importance of keeping your website running smoothly. That’s why we offer flexible support packs tailored to your needs. Whether you need changes, fixes, or updates to your site, our team is ready to assist.

Additionally, we offer digital marketing support to help you stay ahead in a competitive online landscape. With our support, your website will remain effective and up-to-date, allowing you to focus on what you do best—running your business.

Meet Lauren. In a world where support is often handed off to AI, we believe in the value of human connection. Lauren is the friendly voice on the other end of the phone—a real person who understands your needs and is dedicated to solving your problems. When you reach out for support, you're not just another ticket; you're a valued client, and Lauren ensures you receive the personal attention you deserve.

Lauren also has an endless stream of cat memes that she sends to the team throughout the week. These are always putting a smile on our face.



We’ve integrated our ticketing system with ClickUp, our project management platform, to create a seamless support and project workflow. This integration allows clients to track the progress of their support tickets in real-time, ensuring transparency and peace of mind. 

Our project teams benefit from full insights into every stage of the project, driving efficient collaboration and timely delivery. 

Whether it’s a simple update or a complex project, our workflow ensures that nothing falls through the cracks, providing the responsive, effective support you deserve.

Manage your website like a shopfront

Websites are like a physical shopfront—they need a physical location to be hosted, an address for visitors to find, and regular maintenance to stay in top shape.

Web management services

Our support can extend to web management services, either onsite or remotely. In this role, our team works as an extension of yours to manage requests for website updates and other digital tasks. Services can include content edits, graphic design, internal training, SEO updates, content writing, and social media management.